Shipping & Returns

Last updated: 4 May 2025

Shipping Information

Delivery Options

We offer several delivery options to meet your needs:

Delivery MethodEstimated Delivery TimeCost
Standard Delivery3-5 working daysR79.99 (Free on orders over R999)
Express Delivery1-2 working daysR119.99
Next Day DeliveryNext working day (order before 2pm)R159.99
Click & Collect2-3 working daysFree

Please note that delivery times are estimates and not guaranteed. Delivery may take longer during peak periods such as sales or holidays.

International Shipping

We currently ship to the following countries:

  • All European Union countries
  • United States
  • Canada
  • Australia
  • New Zealand

International shipping costs and delivery times vary depending on the destination. The exact cost and estimated delivery time will be calculated at checkout.

Please note that international orders may be subject to import duties and taxes, which are the responsibility of the recipient. These charges are not included in the purchase price and will be collected by the delivery company or local customs office.

Tracking Your Order

Once your order has been dispatched, you will receive a confirmation email with a tracking number and link. You can use this to track the progress of your delivery.

You can also track your order by logging into your account on our website and viewing your order history.

Delivery Issues

If you experience any issues with your delivery, such as:

  • Your order has not arrived within the estimated delivery time
  • Your order is incomplete or damaged
  • You received the wrong items

Please contact our customer service team as soon as possible. We will do our best to resolve the issue quickly.